Return Policy

At Geek Of States, we are committed to providing top-notch products and exceptional tech support services to our valued customers. We strive to ensure complete satisfaction with each purchase and service rendered. To maintain transparency and clarity, we have established the following refund policy:

1. No Refund Policy after Product/Service Delivery:

Once a product has been delivered or a tech support service has been provided and successfully completed, we do not offer refunds. Our team of experts works diligently to fulfill each customer’s needs promptly and efficiently. As a result, we believe our products and services warrant fair compensation.

2. Chargeback Resolution:

In the unlikely event of a chargeback initiated by a customer after the product delivery or service completion, we will actively contest it with the appropriate evidence and documentation. We maintain comprehensive records of all transactions, including purchase orders, service requests, communication, and detailed service reports. This documentation will be presented to the payment processor or financial institution to substantiate that the product or service was delivered successfully.

3. Customer Support and Issue Resolution:

We value our customers and their satisfaction with our products and services. If a customer encounters any issues with their purchased product or tech support service, we urge them to contact our customer support team immediately. Our team will diligently work to address their concerns and provide a resolution as per our warranty and service policies.

4. Product Warranty:

For products sold by our business, we offer manufacturer warranties as applicable. Customers are encouraged to review the specific warranty terms and conditions provided by the manufacturer. In case of a defective product covered by the manufacturer’s warranty, customers should follow the warranty claim process outlined by the manufacturer.

5. Tech Support Warranty:

For tech support services provided by our business, we offer a service warranty. If the same issue reoccurs within 7 Days after the service/ delivery, we will reexamine the problem and provide further support at no additional cost.

6. Cancellation Policy:

If a customer wishes to cancel a scheduled tech support service before our technicians have initiated the support process, a refund may be processed upon request. However, once the service process has commenced, the no refund policy will apply.

This refund policy is designed to safeguard the interests of both our customers and our business. We are dedicated to delivering quality products and tech support services, and we will make every effort to address any concerns or issues to ensure customer satisfaction.

For any questions or concerns regarding our refund policy, please feel free to contact our customer support team at [Phone : 1-800-595-4335 Or Email Support@geekofstates.com].